Privacy Policy
How AVELESSE collects, uses, and safeguards personal information, consistent with applicable U.S. privacy laws, including the CCPA/CPRA where applicable.
Information We Collect
When you visit avelesse.com or make a purchase, we collect necessary information to fulfill your order and optimize your shopping experience:
- Order Information: Name, billing address, shipping address, email address, and phone number collected to process orders and provide delivery updates.
- Device Information: Web browser version, IP address, time zone, and interaction cookies to ensure fast page load performance.
How Your Information Is Used
We use order information solely for legitimate commercial fulfillment and customer service purposes:
- To process checkout payments, generate shipping invoices, and dispatch parcels with carrier milestone tracking.
- To communicate regarding order status, sizing advice, and customer support inquiries.
- To screen orders for fraud or unauthorized payment attempts via automated gateway telemetry.
Payment Card Security & Encryption
Card payments are processed by PCI DSS-compliant payment providers, such as Shopify Payments, Stripe, Apple Pay, Google Pay, or PayPal, depending on the options available at checkout.
AVELESSE does not store raw credit card numbers or CVV codes on its own servers.
Cookies & Analytics
We use functional cookies to remember your shopping cart items, selected currency, and preferences during your browsing session. You may configure your browser to reject cookies, though some site features (such as the cart drawer) require session cookies to function properly.
California Consumer Privacy Act (CCPA / CPRA)
California residents have specific statutory rights under the CCPA/CPRA, including the right to know what personal data is collected, the right to delete personal data, and the right to opt-out of data sharing. To exercise these rights, submit your request through our dedicated Your Privacy Choices page or email privacy@avelesse.com.
Contact Our Privacy Desk
For questions or requests regarding your personal information, contact our privacy desk:
AVELESSE Data Protection Desk
Email: privacy@avelesse.com or support@avelesse.com
Response Time: We will confirm receipt within 10 business days and respond within 45 days, as required by applicable law.
Still Have Questions?
Our support team can assist with questions about your order, returns, or product specifications. We aim to reply within one business day.